Contact Customer Comms Lab

For editorial questions, factual corrections or commercial inquiries, use the contact details below.

Get in touch

• Email: [email protected]
• Phone: +1 203 751 7892
• LinkedIn: Roy Paolo

Mailing address

75 North Cliff St
Ansonia, CT 06401
United States

Editorial questions and corrections

For a correction, include the article URL, the statement that needs review, the relevant product or plan and an official source where available. If a feature varies by account, region or edition, please include that context.

Product providers are welcome to identify outdated information or supply documentation. Commercial interest does not determine whether a factual correction is accepted or how a product is assessed.

Customer Comms Lab publishes research and evaluation guidance. For account access, billing, service outages or product support, contact the relevant software provider through its official support channel. We cannot access or administer a reader's vendor account.

Please avoid sending passwords, access tokens, payment details or unnecessary customer records. A concise explanation with a public documentation link is usually enough to begin an editorial review.

See the corrections process and editorial policy for how evidence is assessed.