Affiliate disclosure

Customer Comms Lab may use affiliate links in its content. An affiliate link can result in a commission when a reader completes a qualifying purchase or other eligible action under the provider's program.

The website buttons on our product guides and comparisons currently use direct provider links without affiliate tracking. We do not earn a commission from those links. The notice beside each group of buttons states its actual commercial status.

Affiliate links should be identified with a clear notice near the relevant recommendation or link. A disclosure page supports that notice; it does not replace a clear explanation where a commercial link is used.

If we activate an affiliate link, we will label it “Affiliate link”, display a nearby commission notice and mark the link as sponsored. Ordinary documentation links remain separate from commercial recommendations.

A commission does not determine which product belongs in a comparison or whether a product meets a reader's requirements. Our coverage includes alternatives, limitations and process improvements that can be made without a purchase.

A link to an official product page or documentation is not itself a claim of a partnership. Product names and trademarks identify the products being discussed; they do not imply that the provider endorses Customer Comms Lab.

Prices, eligibility and terms are controlled by the provider. Verify the offer before committing, and do not assume that an affiliate link guarantees a discount.

Read how we compare and the editorial policy. Questions about a commercial link can be sent to [email protected], with the article and link in question.